![]() ![]() After that, choose your tracker and follow the onscreen instructions to continue. Open the Fitbit App and tap on the Account tab in the menu.Restart your tracker once again and leave it plugged in.Don't worry, all the information stored in your account so far won't be removed or deleted. Have you tried to restart your tracker and attempt the firmware update once again? If so, I would like to suggest setting up your tracker as a new device to force the update to continue. Hello you for joining the Community, it's great to have you on board.
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